The feature won't require users to have a phone number and will work with Android, iOS, PCs, and Macs.

A photo of X's account on its platform with the former bird logo in the background.

In order to appease disgruntled users, Elon Musk, the internet tycoon and owner of X, formerly known as Twitter, has revealed that the microblogging social networking platform—which is up against stiff competition from Meta's Threads—will soon incorporate voice and video chatting facilities.

Users won't need a phone number in order to utilize the service, which will work with Android, iOS, PC, and Mac.

On Twitter, Musk made the announcement and said that the calls would be "a unique set of factors" that would turn Twitter into "the effective global address book." The launch date of the functionality was not specified by him.

The ability to call through audio and video is a component of Musk's plan for Twitter to transform into an "everything app." According to Musk, Twitter could serve as a platform for deeper interpersonal connections rather than just a venue for the dissemination of news and information.

The audio and video calling capabilities would significantly improve Twitter and increase its ability to compete with other social media sites like Zoom and Facebook.

Businesses and organizations that utilize Twitter for customer service or other objectives would also benefit from the functionality.

Reactions to Musk's announcement have been conflicted. While some users have praised the announcement, others have voiced worries about security and privacy.

Under Musk's ownership, Twitter has also undergone additional improvements in addition to the audio and video calling capabilities. The business has declared that it will loosen its guidelines for content filtering and introduce new tools to improve the platform's usability.